Terms & Conditionsالشروط والأحكام

1. Acceptance of these Terms

These Terms and Conditions (the “Terms”) govern your access to and use of the DIVERSE website (the “Website”). By accessing or using the Website, including by submitting a contact or free-consultation form, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

If you use the Website on behalf of a company or other organisation, you confirm that you are authorised to accept these Terms on its behalf.

2. About us

The Website is operated by [Company legal name] (“DIVERSE”, “we”, “us” or “our”), Commercial Registration No. [Commercial Registration No.], whose registered address is [Registered address].

DIVERSE is a digital agency providing website development, app development, social media marketing and search engine optimisation (SEO) services to businesses in the Kingdom of Saudi Arabia.

3. Use of the Website

You may use the Website to learn about our services and to contact us. You agree to use the Website only for lawful purposes and in accordance with these Terms. In particular, you agree not to:

• Submit false, misleading or incomplete information, or impersonate any person or organisation
• Send spam or unsolicited advertising, or submit forms repeatedly or by automated means
• Transmit viruses, malicious code or any material that could harm the Website or its users
• Attempt to gain unauthorised access to the Website, its administration area, servers or databases
• Interfere with or disrupt the operation or security of the Website
• Copy, scrape or reuse the Website's content other than as permitted by these Terms
• Use the Website in any way that breaches the laws of the Kingdom of Saudi Arabia or any other applicable law

We may block, disregard or delete any submission that we reasonably believe to be spam, abusive or in breach of these Terms, and we may restrict access to the Website where necessary to protect it.

4. Website information and service packages

The content on the Website, including descriptions of our services and packages, their features, examples and any indicative prices or timelines, is provided for general information only.

Package pages are informational only. Selecting, viewing or enquiring about a package does not place an order, create a contract or oblige either party to proceed. The contents of a package and any indicative prices shown are not offers capable of acceptance, and they may be changed or withdrawn at any time without notice.

The final scope, deliverables, timelines, fees and any applicable taxes for an engagement are confirmed only in a written proposal or agreement, as described in Section 5.

5. Quotations, proposals and agreements

Following an enquiry or consultation, we may provide you with a quotation or a written proposal. A quotation or proposal is valid only for the period, and on the terms, stated in it.

A project starts only after both parties have accepted a written proposal or agreement in the manner specified in it. Each project is governed by that separate proposal or agreement. If there is any conflict between these Terms and an accepted proposal or agreement, the proposal or agreement prevails in relation to that project.

A free consultation is provided without obligation and does not by itself create a contractual relationship or any commitment to provide services.

6. No online payments

The Website does not accept or process online payments, and services cannot be purchased through it. We will never ask you to enter payment card details on the Website.

Payment terms, methods and schedules for any project are set out in the applicable proposal, agreement or invoice. If you receive a payment request that claims to come from DIVERSE and you are unsure whether it is genuine, please verify it with us at [Contact email] before making any payment.

7. Intellectual property

Unless otherwise stated, the Website and its content, including text, graphics, design, layout, logos, the DIVERSE name and brand identity, and software, are owned by or licensed to [Company legal name] and are protected by applicable intellectual property laws.

You may view and print pages of the Website to learn about our services and to evaluate whether to engage us. You may not copy, reproduce, modify, distribute, republish or commercially exploit any part of the Website without our prior written permission.

Third-party names, logos and trademarks that may appear on the Website belong to their respective owners. Their appearance does not imply any endorsement, partnership or affiliation unless expressly stated.

Ownership of work created during a project is governed by the applicable proposal or agreement and is not affected by these Terms.

8. Information you submit through our forms

When you submit a form, you confirm that the information you provide, including your project description, is accurate and that you have the right to share it with us.

You retain any rights you have in the information you submit. You permit us to use it to review your enquiry, communicate with you, prepare a quotation or proposal and keep business records, as described in our Privacy Policy.

We handle submissions with reasonable care. However, submitting information through the Website does not by itself create a confidentiality agreement. Please do not include confidential business information, trade secrets or sensitive personal data in a form. If you need to share information of this kind, please contact us first so that appropriate confidentiality arrangements, such as a non-disclosure agreement, can be agreed before you share it.

9. Third-party links and services

The Website may contain links to third-party websites or services, such as social media platforms or messaging services. These links are provided for convenience only. We do not control, and are not responsible for, the content, policies or practices of those websites or services, and your use of them is subject to their own terms and privacy policies.

10. Disclaimers and limitation of liability

Disclaimers

The Website is provided on an “as is” and “as available” basis. Although we aim to keep its content accurate and up to date, we do not warrant that the Website will be uninterrupted, error-free, secure or free from viruses, or that its content is complete, accurate or current.

Content on the Website is general information and does not constitute professional, technical, legal or business advice for your particular circumstances. Any reference to possible outcomes, such as search engine rankings, website traffic, social media engagement, leads or sales, is illustrative only. Such outcomes depend on many factors outside our control, including the algorithms and policies of third-party platforms, and are not guaranteed.

Limitation of liability

To the maximum extent permitted by the laws of the Kingdom of Saudi Arabia, we will not be liable for any indirect or consequential loss, or for any loss of profits, revenue, business, data or goodwill, arising out of or in connection with your use of, or inability to use, the Website or your reliance on its content.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct or gross negligence. Our liability in connection with any project is governed by the applicable proposal or agreement.

11. Privacy

Our Privacy Policy, which is available on the Website, explains how we collect, use and protect personal data submitted through the Website. Please read it before submitting a form.

12. Changes to the Website and these Terms

We may update, suspend or withdraw the Website or any part of it, or change its content, at any time without notice.

We may also revise these Terms from time to time. The updated Terms will be published on this page with a revised “Last updated” date and will apply from that date. Your continued use of the Website after that date constitutes acceptance of the updated Terms. Changes to these Terms do not affect any proposal or agreement that has already been accepted.

13. Governing law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the Website, are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. The competent courts in the Kingdom of Saudi Arabia have jurisdiction to settle any such dispute.

These Terms are available in Arabic and English. If there is any inconsistency between the two versions, the [Prevailing language] version shall prevail.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact us

If you have any questions about these Terms, please contact us using the details below:

• Company: [Company legal name]
• Commercial Registration No.: [Commercial Registration No.]
• Address: [Registered address]
• Email: [Contact email]